Why Submitting a Ticket Gets You Better Results

Submitting a ticket is the fastest, most effective way to get help from our team. It allows us to track your request, respond with precision, and keep the conversation organized so nothing slips through the cracks.

If you're on our $999–$1,999/month plan, you can always schedule a call with your copywriter. But for most questions, tickets get quicker responses and help us serve you better.

When you submit a ticket:

  • It goes straight into our system and is assigned to the right team member.
  • You’ll receive an email when we respond.
  • Simply reply to that email to keep the conversation going, no need to log in anywhere.

Using the ticket system ensures that we can manage your account efficiently while giving you the answers and strategy you need to succeed.

How to Submit a Ticket

There are two fast ways to get help:

  1. CLICK HERE to send a ticket immediately.
  2. Log into your Marketing Portal, go to the left-side menu, and click the bottom link labeled “Need Help?”
    • You’ll see the headline “Submit a Client Support Ticket”

    • Click “Submit a Ticket” — this will take you to our support form.

Once submitted, your ticket goes directly to our team so we can track it, assign it, and get you answers fast. Most tickets are responded to within 2 to 48 hours, depending on demand.

This system allows us to manage your account more efficiently while giving you quicker, clearer support.

 

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